This session will offer attendees a comprehensive understanding of the distinct roles of managing, leading, and coaching, along with practical strategies to enhance team performance and achieve better outcomes in the hospitality sector.
- Gain clarity on the differences between managing, leading, and coaching mindsets in hospitality leadership.
- Understand the art of choosing the right approach based on situations, fostering positive results in conversations, overcoming challenges, and developing your team.
- Learn to identify underperforming results within your team by recognizing when the wrong mindset is applied or when there's an imbalance between managing, leading, and coaching.
- Equip yourself with actionable steps to implement immediately, ensuring a practical application of the insights gained during this session.