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Tuesday, October 29
 

7:00am MDT

Morning Running and Brisk Walking Tour Powered by Go! Running Tours
Tuesday October 29, 2024 7:00am - 8:00am MDT
Lace-up and discover San Antonio in a sustainable and healthy fashion with Go! Running Tours. Join our morning running or brisk walking tour starting directly from the Convention Center entrance on October 29th at 7:00 am. Feel San Antonio waking up in a healthy fashion 5km running or 3km brisk walking tour, all the while your guides will share historical and cultural insights of the city.
  • Distance and Pace: 3 km brisk walk, 5 km tour at pace 6 min/km.
  • Starting Point: Henry B. Gonzalez Convention Center entrance
Click here to register. 

Tuesday October 29, 2024 7:00am - 8:00am MDT
Henry B. González Convention Center

8:00am MDT

Registration/Badge Pick-up
Tuesday October 29, 2024 8:00am - 5:00pm MDT
Don't forget to bring your valid I.D. upon picking up your badge or registering onsite.
Tuesday October 29, 2024 8:00am - 5:00pm MDT
Henry B. González Convention Center

9:00am MDT

The Biggest Barriers to Operational Excellence, and How to Overcome Them
Tuesday October 29, 2024 9:00am - 9:45am MDT
Take part in this session to discover practical methods to streamline operations, enhance staff performance, leverage technology solutions, maintain quality standards, and optimize financial management.
Attendees will learn how to:
• Implement standardized operating procedures (SOPs) for all aspects of your business, from inventory management to customer service, to ensure consistency and efficiency.
• Regularly train your staff on best practices, customer service skills, and the latest industry trends to improve performance and reduce turnover.
• Utilize technology solutions like POS systems, inventory management software, and reservation systems to optimize operations and reduce manual errors.
• Establish a robust quality control system to maintain high standards in food and beverage preparation, presentation, and service.
• Conduct regular financial audits, manage cash flow effectively, and implement cost control measures to ensure profitability and sustainability.
Speakers
avatar for Sean Sullivan

Sean Sullivan

Owner, FLUID510
Sean Sullivan is a leader in Bay Area Nightlife having being named one of 12 OUTstanding Voices by the San Francisco Business Times and recognized for his business leadership in several other publications. Sullivan owns FLUID510, a 5,000 square foot entertainment venue Bar in Oakland... Read More →
Tuesday October 29, 2024 9:00am - 9:45am MDT
221C

9:00am MDT

Unlocking Business Success: The Power of Employee Growth and Happiness
Tuesday October 29, 2024 9:00am - 9:45am MDT
This session will explore how prioritizing employee well-being and development can drive productivity, retention, and overall business success.
Attendees will: 
• Discover how prioritizing employee well-being and development leads to measurable improvements in productivity, retention, and overall business performance.
• Learn about cutting-edge approaches and practices for fostering a supportive and growth-oriented workplace culture.
• Hear inspiring examples from companies that have successfully implemented well-being and development initiatives and understand the positive impact on their businesses.
• Understand why investing in employee happiness and growth is not just a cultural choice but a critical strategy for sustaining competitive advantage and long-term success.
• Gain insights into creating a holistic employee experience that integrates job satisfaction, personal development, and organizational support for a thriving workforce.
Moderators
avatar for Danielle Roy

Danielle Roy

Founder | Hospitality Consultant, Morale Matters
Danielle Roy is the Founder of Morale Matters, a business consulting firm specializing in hospitality, with a mission to help small and midsize restaurants grow. She previously was responsible for talent development, training, and recruiting for over 4000 employees at the second largest... Read More →
Speakers
avatar for Adam Orman

Adam Orman

Co-Owner, L'oca D'oro
Adam Orman’s culinary career spans over two decades, starting in front-of-house in New York and San Francisco and evolving into a seasoned restaurateur in Austin. His early work at Cafe at Rockefeller Center and collaborations with influential owners at An American Place, Jojo... Read More →
avatar for Morgan Dillon

Morgan Dillon

Vice President of Food & Beverage, The Village
Morgan Dillon is the Vice President of F&B for the Village Dallas, one of the premier multi-family living properties in the country. She is responsible for all of the food and beverage operations, including creation of new venues and future development. Originally from New York City... Read More →
avatar for Ebony Austin

Ebony Austin

CEO, Nouveau Bar & Grill
Ebony Austin, Owner of One of Atlanta’s hot spots ‘Nouveau Bar&Grill’ Ebony also own Nouveau Nior in Dallas Texas and part owner of a vegan restaurant located in the heart of Atlanta Stir House.Ebony was born and raised in Chicago Illinois, She comes from a family of food lovers... Read More →
avatar for Fritz Brogan

Fritz Brogan

Managing Partner and Co-Founder, Mission Group
Fritz Brogan has over fifteen years of experience owning and operating some of the largest bars and restaurants in D.C. His company, Mission Group, is an award-winning collection of five establishments . Fritz is a graduate of Georgetown University and the Georgetown University Law... Read More →
Tuesday October 29, 2024 9:00am - 9:45am MDT
221A/B

10:00am MDT

Keynote Address - Announced Soon!
Tuesday October 29, 2024 10:00am - 11:00am MDT
Tuesday October 29, 2024 10:00am - 11:00am MDT
221A/B

11:00am MDT

Expo Hall - Open to All!
Tuesday October 29, 2024 11:00am - 5:00pm MDT
Expo Hall is included in all registration passes + includes access to explore The Hospitality Show exhibitors and food and beverage samples. Test new solutions and sample the latest food and beverage trends to unlock new profits.
Tuesday October 29, 2024 11:00am - 5:00pm MDT
Henry B. González Convention Center

1:00pm MDT

F&B trends – Stories From the Hotel P&L
Tuesday October 29, 2024 1:00pm - 1:25pm MDT
Speakers
avatar for Michael Grove

Michael Grove

CEO, Hotstats
Michael is CEO of Hotstats. Hotstats provide monthly P&L benchmarking & market Insight for the hotel industry. Collecting monthly detailed financial data from hotels worldwide from over 100 brands and independent hotels, Hotstats provide over 550 different KPIs covering all operating... Read More →
Tuesday October 29, 2024 1:00pm - 1:25pm MDT
F&B Stage Expo Floor

1:00pm MDT

Business Triage: Expert Consultation for Your Toughest Challenges
Tuesday October 29, 2024 1:00pm - 2:30pm MDT
In this 1.5-hour townhall style-session, bar and restaurant owners and managers will have the exclusive opportunity to confer with a seasoned consultant to address their most pressing challenges head-on. Whether you're grappling with declining foot traffic, struggling to optimize your menu offerings, or navigating staffing shortages, our expert consultant is here to provide personalized guidance and actionable solutions. Participants will be given 15 minutes to present their specific challenges and pain points in the townhall, receiving tailored advice and recommendations from our consultant. Drawing from years of industry experience and a deep understanding of bar and restaurant operations, our consultant will work collaboratively with attendees to assess their unique circumstances and develop strategies for success. Opportunities for a 15 minutes follow up consultation will be made available to anyone who’s questions are not addressed in the townhall.
• Identifying and prioritizing business challenges
• Analyzing root causes and underlying issues
• Exploring innovative solutions and best practices
• Developing actionable plans for implementation
• Maximizing profitability and efficiency
• Enhancing customer experience and satisfaction
Participants can expect an interactive and engaging advising session, focused on real-world problem-solving and practical insights. Whether you're a seasoned industry veteran or a newcomer to the bar and restaurant scene, this session offers valuable guidance and support to help you overcome obstacles and achieve your business goals.
Come prepared to discuss your specific business challenges.
Speakers
avatar for Kenneth Kneif

Kenneth Kneif

Managing Director, Hospitality Resource Group
Kenneth has accumulated more than 30 years of experience in the hospitality industry, stemming from his passion for cooking as a child. He has operated a successful hospitality and management consulting company, Hospitality Resource Group, for the past 15 years. Kenneth's expertise... Read More →
Tuesday October 29, 2024 1:00pm - 2:30pm MDT
221A/B
  Business Triage Consulting

1:00pm MDT

Owners & Chefs: Who Owns the Kitchen?
Tuesday October 29, 2024 1:00pm - 2:30pm MDT
The age old question which came first the chicken or the egg.. or in this case... the owner or the chef..
Immerse yourself in a classroom like no other, chef Brian Duffy, the "Kitchen Muse'' is here to discuss the current issues that are plaguing our industry & we're not talking about food cost or labor cost, it's the chef's domain..
  • Understand the balance between an owner's business requirements and a chef's creative domain.
  • Highlight the need for chefs to excel not only in culinary arts but also in finance, organization, costing, inventory, and labor management.
  • Engage in a raw and direct conversation about setting expectations for chefs and kitchen managers.
  • Learn strategies to bridge the gap between creativity and business acumen in the kitchen.
Speakers
avatar for Brian Duffy

Brian Duffy

Owner, Duffified Experience Group
Chef Brian Duffy is one of the most passionate human beings in the hospitality world. His attention to details mixed with a deep love and passion for people drives him. He is the “real deal”. He makes an enormous impact on his clients and the staff he trains. When he speaks... Read More →
Tuesday October 29, 2024 1:00pm - 2:30pm MDT
221C
  Conference Session

1:00pm MDT

Start Up Essentials: Bar & Restaurant Bootcamp Part 1
Tuesday October 29, 2024 1:00pm - 3:45pm MDT
Bar & Restaurant expo proudly presents “If you build it , they will come” The Bootcamp series workshop. Powered by: Maverick Theory
A hands-on real deal, bring your best ideas and hammer out the details kind of workshop that will drive real progress. When you complete this workshop you will have a different perspective and approach to your venture. We will help you build your dream. We all dream of opening a venue of our own someday. For many, the time is now. If you want to build a Bar or Restaurant, this workshop is the key. Maverick Theory’s team will give you clear paths and strategies to make your vision a reality and workshop your business plan, concept, or operational plan in real-time.
This includes Location selection, concepts, design, construction, menu development, training, opening, and the first year of operations.
The Maverick Theory team will bring in decorated professionals as your workshop instructors. This one-of-a-kind workshop will give you a strategic advantage on your new or existing journey to create a venue profitable and unique.
  • Learn the essential steps to prepare your bar or restaurant for a successful launch, including regulatory compliance, supplier selection, and initial marketing strategies.
  • Discover how to create a unique and compelling concept that stands out in the competitive food and beverage industry, from branding to menu design.
  • Gain insights into securing the necessary capital for your venture, exploring traditional and innovative funding options, and managing your financial plan.
  • Master the art of recruiting, hiring, and retaining top talent to deliver exceptional service and maintain a positive work environment.
  • Understand the intricacies of selecting the perfect location, negotiating lease terms, and building a solid relationship with your landlord to ensure long-term success.
  • Benefit from the decades of experience of industry leaders who will share their proven strategies, tools, and resources to guide your new business towards profitability and sustainability.

Speakers
avatar for Gary Hamilton

Gary Hamilton

President / CEO, TRIAD Building Solutions
"For anyone who has been involved in a construction project, you know that General Contractors are like heart surgeons for your venue. You better hope they are skilled, understand their job, and understand timelines. Gary Hamilton is the very definition of an honorable professional... Read More →
avatar for Danny Breaux

Danny Breaux

Partner, CPA, Barmetrix
Danny is an entrepreneur, consultant, fractional CFO, and CPA dedicated to changing the hospitality industry for the better. At 20 years old, Danny started his entrepreneurial journey in hospitality by launching an event promotions company supporting bars, restaurants and nightclubs... Read More →
avatar for Damian Franqui

Damian Franqui

Chef, Maverick Theory
Chef Damian Franqui is a native New Yorker who has worked in the hospitality industry for over 15 years. Classically trained, Franqui began his career working with Jean-Georges at V Steakhouse, Vong, and Spice Market, where his culinary precision and leadership skills accelerated... Read More →
avatar for Brian Duffy

Brian Duffy

Owner, Duffified Experience Group
Chef Brian Duffy is one of the most passionate human beings in the hospitality world. His attention to details mixed with a deep love and passion for people drives him. He is the “real deal”. He makes an enormous impact on his clients and the staff he trains. When he speaks... Read More →
avatar for Randy Eachus

Randy Eachus

Owner / Founder, Digital Planet
Randy Eachus is a seasoned entrepreneur and business owner with over 20 years of experience, having founded and managed over half a dozen companies. His extensive expertise is rooted in the fields of marketing and business consulting. Randy founded Digital Planet, a marketing agency... Read More →
avatar for David Foss

David Foss

Co-Founder, Maverick Theory & LaLou
Dave Foss has worked in hospitality for over 30 years in virtually every facet of the food and beverage industry and is currently a partner at Maverick Theory a food and beverage consulting firm that works with hotels and restaurants across the United States as well as an Operating... Read More →
avatar for Arno Stemmer

Arno Stemmer

COO, Co-Founder, Maverick Theory
Arno's passion for business, coupled with his love for numbers and operations, found its perfect match in the hospitality industry. Over the years, he honed his expertise, earning certification as a Project Management Professional (PMP) and dedicating himself to empowering operators... Read More →
avatar for Michael Tipps

Michael Tipps

Founder, Maverick Theory
Michael Tipps has over 30 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and most venue types including hotels, restaurants, bars, nightclubs, and fast service). Michael Tipps’s Career started in Hospitality... Read More →
Tuesday October 29, 2024 1:00pm - 3:45pm MDT
221D

2:00pm MDT

Changing Mindset – How High Performing Teams Think Differently
Tuesday October 29, 2024 2:00pm - 2:30pm MDT
Transform your team's performance by shifting their mindset towards innovation and adaptability. This session will explore the strategies high-performing teams use to think differently and stay ahead.
  • Understand why traditional approaches no longer suffice and identify reasons for change.
  • Learn how to cultivate a mindset that embraces new ways of thinking.
  • Discover the power of speed and innovation as key drivers of success.

Speakers
avatar for Scot Turner

Scot Turner

Founder & Managing Director, Auden Hospitality
With an extensive and dynamic career spanning continents and decades, Scot Turner stands out as a thought leader in the hospitality industry. His profound expertise was honed in the bustling environments of high-profile establishments across England, Europe, and the Middle East, but... Read More →
Tuesday October 29, 2024 2:00pm - 2:30pm MDT
F&B Stage Expo Floor

2:45pm MDT

Mastering Restaurant Marketing: Insights on Acquisition, Retention, and Word of Mouth
Tuesday October 29, 2024 2:45pm - 3:45pm MDT
Session attendees will learn how to develop an actionable and practical marketing strategy by identifying clear objectives, a target audience, and specific tactics as well as:
• Implement clear frameworks to increase brand awareness and build trust with potential diners, including consistent messaging and community engagement.
• Create and utilize playbooks to enhance repeat business by incentivizing loyal customers and personalizing their dining experience.
• Adopt a fresh approach to word-of-mouth marketing by encouraging satisfied customers to share their experiences and leveraging social media.
• Shift your mindset regarding four-walls marketing by training staff with step-by-step instructions to ensure cohesive in-house promotional efforts.
• Establish a goal-setting process linked to simple, measurable systems to track progress and adjust strategies as needed.
Moderators
avatar for Chip Klose

Chip Klose

Founder, Restaurant Strategy Podcast
Chip Klose is the host of the Restaurant Strategy podcast, author of The Restaurant Marketing Mindset, and founder of the P3 Mastermind. He has an MBA in Food Marketing and over 25 years of industry experience. The heart of his career was spent in New York City opening Michelin-starred... Read More →
Speakers
avatar for Danni Eickenhorst

Danni Eickenhorst

CEO, HuSTL Hospitality
Danni Eickenhorst is the CEO of HuSTL Hospitality and co-owner of Steve's Hot Dogs, Steve's Meltdown, and The Fountain restaurants in St. Louis, Missouri.Danni's background is in non-profit marketing and community outreach work, and for that reason, the focus on community bleeds into... Read More →
avatar for Mike Bausch

Mike Bausch

Owner, Andolini's Worldwide & The Unsliced Restaurant System
Mike Bausch is owner Andolini's Worldwide, The parent company for Andolini’s Pizzeria, named one of the "Top 10 Pizzerias in America" based solely on reviews by TripAdvisor, CNN, Buzzfeed, and USA Today.Also 2 time author of both Amazon #1 Best Seller books Unsliced: How to Stay... Read More →
Tuesday October 29, 2024 2:45pm - 3:45pm MDT
221A/B

6:00pm MDT

River Walk Block Party
Tuesday October 29, 2024 6:00pm - 9:00pm MDT
More details coming soon! Block Party includes complimentary food and beverages, access with a Conference Pass:
  • Party 1 at Howl at The Moon
  • Party 2 at Hard Rock Cafe
  • Party 3 at Merkaba
Tuesday October 29, 2024 6:00pm - 9:00pm MDT
 
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